Welcome to the Best Practice Guide. The industry resource for Build to Rent is hosted and curated by the UKAA, with content written by and for our members.
Click in the topics below to see the range of issues we’re out to cover.
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Explore the entire Best Practice Guide
- Build to Rent Compliance
- Industry Bodies
- Industry Vernacular
- Who Lives in Build to Rent
Explore related topics in Build to Rent 101
- Career paths
- Continuing Professional Development (CPD)
- Education
- Job families and roles in BTR
- Recruitment
- Qualifications
- Soft skills
- Training
Explore related topics in Careers
- Aging populations
- Accessing local business
- Curatorship and management
- Encouraging Internal BTR communities
- Engagement with external local community
- Events
- Integration
- Local resources and assets
- Personalisation
Explore related topics in Community
- Buildability
- Building efficiency
- Construction costs
- Construction risks
- Construction timing
- Life cycle costs
- Off-site & Modern Methods of Construction (MMC)
- Pre-Construction Services Agreement
- Procurement
- Supply chain management and alignment
Explore related topics in Construction
- Acquisition and retention strategies
- Brand engagement
- Consumer trends
- Customer service
- Customer segmentation
- Customer journeys
- Marketing
- Personalisation
- Sales
Explore related topics in Customer Experience
- Architecture
- Amenity
- Apartments
- Buildings
- Interior design
- Amenity
- Apartments
- Back of house
- Key specialists
- Modern Methods of Construction (MMC)
- Placemaking and the public realm
- Storage
- Standardisation
- Design for specialism
- Co-working
- Food & beverage
- Gyms
- Pets
- Retail
Explore related topics in Design
- Development risk
- Delivery
- Exit strategy
- Land acquisition
- Local Authority engagement
- Planning risk
- Procurement
- Stakeholder engagement
- Stranded/distressed assets
- Viability
Explore related topics in Development
- Built environment
- Community
- Customer and team welfare
- Environmental
- Low or Zero Carbon (LZC’s)
- Measurement and reporting
- Resource efficiency
- Task Force on Climate-Related Financial Disclosures (TCFD)
- ESG
- Education and influence in BtR
- ESG reporting
- Strategies and solutions
- Living wage
- Opportunity
- Differentiation
- Brown discount vs Green premium
- Outperformance of the regulatory curve
- Business case for sustainable buildings
- Tackling the performance gap
- Placemaking
- Social Value
- Sustainability
Explore related topics in ESG and Sustainability
- Artificial intelligence
- Electric vehicles
- Climate scenarios
- Cooling/heating demand
- Energy
- Water
- Rewilding
- Insights from other sectors
- Megatrends
- Smart grids
- Whole life occupancy
Explore related topics in Innovation
- Asset coverage
- Building safety
- Cover customer journey
- ESG
- Finance
- Operations
- Risk assessments
Explore related topics in Insurance
- Acquisition and disposal
- Customer satisfaction
- Due diligence
- Data transfer & consistency
- Finance and investment
- Financial performance
- Metrics
- Post-occupancy strategy
- Underwriting
- Valuations
Explore related topics in Investing and Lending
- Approach to data protection
- Bankers and lenders (general requirements)
- Best practices in tenant enforcement
- Brand protection
- Building safety
- Common documents
- Institutional funders (general requirements)
- Intellectual property
- Lettings process / Assured Shorthold Tenancy standards
- Planning
- Property management
- Tax considerations
Explore related topics in Legal
- Climate change initiatives
- Community and stakeholder engagement
- Energy supply
- Local Authority engagement
- Local issues and initiatives
- Regeneration
- Socio-economic data
Explore related topics in Local Authority
- Brand engagement
- Brand identity and values
- Campaign design
- Launching developments
- Leasing
- Local business partnerships
- Managing difficulties
- Resident engagement and retention
- Supporting operations
- Technology and apps
Explore related topics in Marketing and PR
- Customer
- Demands
- Demographics
- Segmentation
- Design optimisation
- Ideal housing types for
- Customer
- Scheme
- Investment metrics
- Location dynamics
- Management solutions
- Market potential
- Modern Methods of Construction (MMC) compatibility
- Senior living
- Short-term lets
- Single Family Rental
Explore related topics in Next Generation Rental
- Amenity
- Brand and marketing
- Block management
- Contracts
- Customer service
- Employees
- Flat sharing
- Guide to selecting PM software
- Inspections
- Inventory
- Leasing
- Local business partnerships
- Maintenance
- Mobilisation
- Operating costs
- Property management
- Recruitment
- Rent premiums
- Reporting
- Resident engagement and retention
- Sales
- Technology – systems, resident engagement and management
- Third party vs in-house considerations
- Training and education
- Voids
Explore related topics in Operations
- Ability to reduce operational costs, voids, marketing and staffing while maintain excellence
- Ability to make decisions using meaningful and automated data
- Opportunity to promote our USP’s (e.g. Build to Rent purpose and benefits versus traditional PRS)
- Raising Build to Rent awareness
Explore related topics in Place, Nature and Public Realm
- Building regulations
- Building Safety Bill
- Compliance
- Discount Market Rent
- Fire Safety Bill
- Health and Safety
- Occupation golden thread
- Planning best practice
Explore related topics in Public Policy and Planning
- Best practice in quality assurance
- Design
- Construction
- Cost drivers
- Lifecycle costs
- Modern Methods of Construction (MMC)
- Operational costs
- Project management
Explore related topics in Quality, Cost and Procurement
- Benchmarking
- Demographics
- Market trends
- Portals
- Property agents
- Surveys
Explore related topics in Research
- Best practices in marketing
- Buyer engagement
- Managing risk
- Positioning products and services
- Procurement best practices
- Qualifications
- Role in BTR value chain
- Service agreements
- Specification best practices
Explore related topics in Suppliers
Software
- Access control
- Apps
- Automating operations and accounts
- Benchmarking
- Data collection
- Digital connectivity and infrastructure
- Digital twin
- Leasing
- Management tools
- Measuring key performance metrics
- Operating software
- Resident engagement
Built environment
- Building safety systems
- Concierge
- Environmental standards
- Guide to smart home hardware
- Heat networks
- Maintenance
- Parcel storage
- Smart buildings
- Smart homes
Explore related topics in Technology