The Unexpected Outcome of Stellar Customer Service at Build To Rent Communities

As the coronavirus pandemic pressed down, customer service at BTR communities soared. Build To Rent (BTR) has had a speedy and strong evolution from its single-family rental roots, and this momentum has led to a revolution in rental housing in more areas than one. Private equity firms are acquiring huge…

 

What Changing Consumer Needs and COVID-19 Tell Us About the Future of BTR

Over 90% of applicants now look online when searching for property. First gen property engines offer a service that is useful, but largely one-dimensional. There is little room for discovery, flexibility, personalisation and nuance – forcing applicants to narrowly focus their search on what they already know, and…

 

NSP Join as UKAA Members

NSP is excited to be joining the UKAA community and look forward to bringing our innovative ideas and experience.   We are premium suppliers of Intelligent Building Access Control. For 25 years we have been using keycards, fobs and smartphone entry to help you secure and access your building. We…

 

Welcome to new members Hybrid

Hybrid are delighted to be part of the UKAA, and work with its members to help shape the future of the Build To Rent sector Our facilities management team are specialised in the Build To Rent sector and fully understands the complexity of running a BTR facility and the…

 

The HPS Group Launch M&E Services Business

The HPS Group have launched an M&E services business to provide hard FM and technical project services to their ever-growing national customer base within the residential, educational and commercial sectors. The new operating division is structured to deliver numerous services including planned and reactive maintenance, specialist services, small works and…

 

Welcome to new members, Ventura

Ventura is an interior design and furniture manufacturing company based in Ireland. Since 2005, we have been creating luxury interiors complete with bespoke furnishings that never fail to delight tenants. We aim to be a partner, not just a supplier.  Working with you and your…