This month’s roundtable concentrated on Property Technology. A full turnout of over 30 industry representatives met at the fabulous offices of Womble Bond Dickinson with their great views of the Thames and the Tower of London. Our thanks to the team there for their excellent hospitality.
A really informative presentation by John Kenny and Michael Robinson of Grainger highlighted the importance of adapting your business to the right technology for your customers. Technology has to be embraced. We must use it to our advantage but it must not use us. It doesn’t mean that there will be less for us to do, in fact we work harder as we have more information at our fingertips, but it is how we use it.
Our customers all want something different from us. The younger ones just want to know that they have full wifi and wouldn’t care if the roof was off, well maybe they would but you get the meaning. Or cuisines want great but simple service in the most cost efficient manner. That must be all our aims.
The major message of the day was :
Technology is here to stay. Embrace it don’t forego it!!!
After the presentation there was a good discussion round the table where many views were shared about the best practises in each organisation.
That’s the benefit of these morning seminars. Good discussion, sharing of information, great networking and back at your own desk by 11am.
Watch out for our next one in June which will be announced shortly. Places are always at a premium so book your seat as soon as you see the email. If you would like to get involved, please contact us.